{"id":2602,"date":"2024-10-17T07:09:30","date_gmt":"2024-10-17T01:39:30","guid":{"rendered":"https:\/\/dolphinshowpattaya.com\/?page_id=2602"},"modified":"2024-10-25T02:14:09","modified_gmt":"2024-10-24T20:44:09","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/dolphinshowpattaya.com\/fr\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2602\" class=\"elementor elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dd1cff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd1cff4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66f8870\" data-id=\"66f8870\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bde37f elementor-widget elementor-widget-text-editor\" data-id=\"8bde37f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #000000;\">Cancellation &amp; Refund Policy &#8211; Dolphin Show Phuket<\/span><\/h2><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"41a58980-355e-40a8-b7e2-9ca1881ea9e8\" data-message-model-slug=\"gpt-4o\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p><span style=\"color: #000000;\">\u00c0 <a href=\"https:\/\/dolphinshowpattaya.com\/fr\"><strong>Spectacle de dauphins \u00e0 Phuket<\/strong><\/a>, we strive to provide our guests with a seamless booking experience while maintaining transparency. This <strong>Cancellation &amp; Refund Policy<\/strong> outlines the procedures for ticket cancellations and refunds to ensure clarity and peace of mind when booking tickets through our website, <a style=\"color: #000000;\" href=\"https:\/\/dolphinshowpattaya.com\/fr\/\" target=\"_new\" rel=\"noopener\">https:\/\/dolphinshowpattaya.com<\/a>.<\/span><\/p><h3><span style=\"color: #000000;\">1. General Cancellation Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Advance Notice<\/strong>: All cancellations must be made at least <strong>48 hours<\/strong> before your scheduled visit to be eligible for a refund.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Cancellation Requests<\/strong>: To cancel your booking, please email <strong><a style=\"color: #000000;\" href=\"mailto:contact@dolphinshowpattaya.com\" rel=\"noopener\">contact@dolphinshowpattaya.com<\/a><\/strong> with your booking details, including full name, booking reference, and reason for cancellation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Annulations tardives<\/strong>: Cancellations made within 48 hours of your scheduled visit will not be eligible for refunds. Exceptions may be made for emergencies at the discretion of <strong>Spectacle de dauphins \u00e0 Phuket<\/strong>.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">2. Non-Refundable Tickets<\/span><\/h3><ul><li><span style=\"color: #000000;\">Some special promotion or discounted tickets may be <strong>non remboursable<\/strong>. These will be clearly marked during the booking process. Please review the ticket details before confirming your purchase.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">3. Refund Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Refund Eligibility<\/strong>: If cancellation is made within the eligible time frame (48 hours before the visit), you will receive a <strong>100% refund<\/strong> of the ticket price. Any third-party service fees may not be refundable.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Processing Time<\/strong>: Refunds will be processed within <strong>7-14 business days<\/strong> following the confirmation of cancellation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Refund Method<\/strong>: Refunds will be issued through the same payment method used during booking.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">4. No-Shows and Same-Day Cancellations<\/span><\/h3><ul><li><span style=\"color: #000000;\">No refunds will be provided for <strong>no-shows<\/strong> or cancellations made on the day of the visit. Please ensure you notify us in advance if you&#8217;re unable to attend.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">5. Rescheduling Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\">If you wish to reschedule your visit instead of canceling, rescheduling requests must be made <strong>at least 48 hours<\/strong> in advance and are subject to availability. Rescheduled tickets are subject to the same cancellation policy as the original booking.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">6. Cancellation by Dolphin Show Phuket<\/span><\/h3><p><span style=\"color: #000000;\">In rare cases where <strong>Spectacle de dauphins \u00e0 Phuket<\/strong> may need to cancel your booking due to unforeseen circumstances, you will be given the option to:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Reschedule<\/strong> your visit to another available date at no extra cost.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Receive a full refund<\/strong>, including any applicable fees.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">7. Third-Party Bookings<\/span><\/h3><ul><li><span style=\"color: #000000;\">If tickets were purchased through a third-party vendor, you must adhere to their <strong>cancellation and refund policies<\/strong>. <strong>Spectacle de dauphins \u00e0 Phuket<\/strong> is not responsible for handling cancellations or refunds made through external partners.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">8. Special Considerations<\/span><\/h3><ul><li><span style=\"color: #000000;\">For group bookings, private events, or special promotions, specific cancellation and refund policies may apply. Please refer to the terms and conditions provided at the time of booking or contact us for more information.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">9. Contact Information<\/span><\/h3><p><span style=\"color: #000000;\">For any further inquiries regarding cancellations or refunds, please reach out to us at:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>E-mail<\/strong>: <strong><a style=\"color: #000000;\" href=\"mailto:contact@dolphinshowpattaya.com\" rel=\"noopener\">contact@dolphinshowpattaya.com<\/a><\/strong><\/span><\/li><li><span style=\"color: #000000;\"><strong>Chat en direct<\/strong>: Available on our <a style=\"color: #000000;\" href=\"https:\/\/dolphinshowpattaya.com\/fr\/\" target=\"_new\" rel=\"noopener\">website<\/a><\/span><\/li><\/ul><p><span style=\"color: #000000;\">We aim to respond to all inquiries within <strong>24 heures<\/strong>.<\/span><\/p><h3><span style=\"color: #000000;\">10. Policy Changes<\/span><\/h3><p><span style=\"color: #000000;\"><strong>Spectacle de dauphins \u00e0 Phuket<\/strong> reserves the right to modify or update this <strong>Cancellation &amp; Refund Policy<\/strong> at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.<\/span><\/p><p><span style=\"color: #000000;\">By booking through <a href=\"https:\/\/dolphinshowpattaya.com\/fr\"><strong>Spectacle de dauphins \u00e0 Phuket<\/strong><\/a>, you agree to the terms outlined in this policy.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy &#8211; Dolphin Show Phuket At Dolphin Show Phuket, we strive to provide our guests with a seamless booking experience while maintaining transparency. This Cancellation &amp; Refund Policy outlines the procedures for ticket cancellations and refunds to ensure clarity and peace of mind when booking tickets through our website, https:\/\/dolphinshowpattaya.com. 1. General [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2602","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancellation &amp; Refund Policy For Dolphin Show Phuket Tickets<\/title>\n<meta name=\"description\" content=\"Check The Cancellation &amp; Refund Policy For Dolphin Show Phuket. 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